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Refund & Cancellation Policy

Our policies regarding refunds and cancellations for donations.

Donation & Cancellation Policy

Effective Date: October 2026
Beneficiary Entity: Dnyaneshwari Charitable Foundation (Registered Trust with 80G Tax Exemption)


1. Charitable Donations & Sponsorships

Dnyaneshwari Charitable Foundation relies on public donations to provide free shelter, nutrition, healthcare, and nursing care to destitute, abandoned, and terminally ill senior citizens. As donations are deployed directly into resident sustenance and medical care, donations are generally non-refundable once an official Section 80G receipt has been issued.

2. Error & Duplicate Transaction Handling

If an erroneous donation or duplicate debit occurs due to a technical glitch or banking error, the donor may submit a written refund request within 7 days of the transaction date. Requests must include the donor name, transaction date, payment reference/UTR number, and proof of deduction. Upon verification, eligible refunds will be processed via original payment mode within 7 to 10 business days.

3. Monthly Recurring Support / AutoPay Cancellation

Donors who have set up recurring monthly support may cancel their recurring payment at any time without any fee or penalty. To cancel recurring AutoPay:

  • Send an email to dcfoldage@gmail.com or message on WhatsApp at +91 70390 24175 with your donor name and registered email/mobile.
  • Please submit your cancellation request at least 5 business days prior to the next scheduled debit date.

4. Residential Care Fees & Admission Terms

Fees and security deposits for private residential care, assisted living, and memory care are governed independently by the formal Admission & Care Agreement executed at the time of resident enrollment. Terms regarding notice periods, medical consumable billing, and deposit refunds are detailed in the resident agreement.

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